LONDON, SW1X 7LY
Information collection and use
Information collected online
The Website gathers navigational information about the areas of the Website that visitors visit. This information allows us to see which areas of the AFDP Global Website are most visited and helps us improve the quality of the online experience.
2. Personally identifiable information we collect
Personal identifiable information from you is collected via the Website only when you voluntarily provide us with this information. You can provide us with this personally identifiable information in many instances throughout our Website, including signing up to receive emails about us, and by identifying yourself as a potential donor, social enterprise or partner.
Categories of personally identifiable information collected online include your name, mailing address, email address, telephone number, mobile phone number, credit card information, and any other information you choose to provide. The website also automatically collects your Internet Protocol address, the domain name used, the type of browser and operating system you use, the date and time of your visit to the Website, and the web pages or services visited.
We do not store credit card details, nor do we share customer details with any 3rd parties.
Once you register with AFDP Global and/or sign in to our products or services, you are not anonymous to AFDP Global.
Using information we collect online
We use the information we collect via the Website or AFDP Global’s social media pages: to establish a relationship and communicate with you; to understand who visits the Website and how we may improve our services to meet preferences and expectations; to process a donation (for example processing a credit card transaction); to issue and deliver a donation tax receipt; to distribute a designated donation to another registered charity; to recognize contributions; to respond to requests for information; meet requirements imposed by law.
If you no longer wish to receive emails from AFDP Global, please contact us at firstname.lastname@example.org.
AFDP Global uses information collected for three general purposes: for technical administration of the Website, for research and development to achieve and maintain a high service level and for customer information (to customise the content you see, to fulfil your request for certain products and services and to contact you about specials and new products and services).
Information we share with third parties
We do not rent or sell your personally identifiable information entered on the Website to third parties.
We may use third parties to assist us with this Website. Some examples of the assistance that may be provided to us by third party service providers include: processing payments, monitoring site activity, providing fraud prevention services, conducting surveys, administering and sending mobile messages, and administering emails. You hereby consent to the transfer to and processing of your personally identifiable information by such service providers.
- AFDP Global has your consent to share the information;
- AFDP Global needs to share your information to provide the product or service you have requested;
- AFDP Global needs to send the information to third parties who work on behalf of AFDP Global to provide a product or service to you (unless otherwise stated, these third parties do not have any rights to use the personal identifying information AFDP Global provides to them beyond what is necessary to provide a product or service to you);
- AFDP Global responds to courts or authorities;
- AFDP Global finds that your actions on the Website violate AFDP Global Website Terms and Conditions or any other AFDP Global guidelines or rules applicable to specific services; or
- AFDP Global finds that it is necessary, as determined at AFDP Global sole discretion, to investigate, prevent or take action regarding illegal activities, suspected fraud, emergency situations involving potential threats to the physical safety of any persons, violations to AFDP Global Website Terms and Conditions or as otherwise required by law.
Before disclosing your personal identifying information to third parties, AFDP Global will ensure that sufficient security measures and adequate data protection are guaranteed by the third party and take reasonable steps to ensure compliance with those measures.
AFDP Global does not knowingly collect or use any personal information from children under the age of eighteen (18). No information should be submitted to the Website by visitors less than eighteen (18) years of age, and by submitting information to the Website you are affirming that you are at least eighteen (18) years old. We are not liable for any damages that may result from the user’s misrepresentation of age.
AFDP Global protects data with:
- Password protected email
- Password protected Personal Computers
among other security measures, including high level server security, which we could compromise if we revealed them.
If you communicate with AFDP Global by email, you should note that the secrecy of email is uncertain. By sending sensitive or confidential email messages or information which are not encrypted you accept such uncertainty and possible lack of confidentiality over the Internet. In certain areas, AFDP Global uses industry standard SSL encryption to protect data transmissions.
Generally, AFDP Global takes precautions to safeguard your personal information against loss, theft, and misuse, as well as against unauthorised access, disclosure, alteration, and destruction.
We operate secure data networks provided by industry standard firewall and password protection systems to protect against the loss, misuse and alteration of information under our control. While we use reasonable efforts to safeguard the confidentiality of your information, we cannot guarantee that data will always remain secure due to transmission errors, outside events, third party hacking or other causes. We will comply with all applicable privacy laws (including the Data Protection Act 2018) and make any legally required disclosures regarding breaches of the security, confidentiality, or integrity of personal data consistent with our ability to determine the scope of a breach and our obligations to law enforcement. AFDP Global limits the number of employees that have access to the databases that contain personal data, and AFDP Global employees are advised of the importance of confidentiality. In addition, it is our policy to never send your financial information via email. As an added safeguard, the Website does not collect and store credit card information.
AFDP Global only keeps data for as long as is required for the specified purpose. Once this purpose has been exhausted, electronic data is deleted and hard (paper) copies are shredded.
Your legal rights (the user): access, correction, erasure, object to processing, restriction of processing, transfer to a different processor and withdrawal of consent.
If you wish to exercise any of these rights, please contact email@example.com.
You do not have to pay a fee to exercise these rights, but we may charge a fee if we judge your request to be unfounded, repetitive or excessive. We may also refuse to comply in these circumstances. We will respond to all reasonable requests within 28 days.
AFDP Global may set and access AFDP Global’s cookies on your computer. A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website’s computer and stored on your computer’s hard drive.
AFDP Global uses its own cookies for number of purposes, mainly to:
- access your information when you “sign in”, so that we can provide you with customised content;
- keep track of preferences you specify while you are using AFDP Global services;
- estimate and report our total audience size and traffic;
- conduct research and development to improve the Website contents and services and achieve and maintain a high service level.
AFDP Global may allow third parties that are presenting projects on some of our pages to set and access their own cookies on your computer. Third parties’ use of their cookies is subject to their own privacy policies and not this one.
Access to your personal identifying information
AFDP Global gives you the ability to access your personal identifying information by sending us an email to firstname.lastname@example.org including in the title of the email the reference to personal identifying information.
AFDP Global allows you to challenge the data that it holds about you and you may have such data rectified, amended or completed.
Updating your information
You may review, correct, update or change your personal information at any time by accessing your account on AFDP Global.
AFDP Global is subject to UK data protection laws when collecting and processing personal identifying information.
Questions or suggestions